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Shop Policy

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Payment

PayPal is the method of payment accepted on our website – notice that you do not need a PayPal account to checkout and pay with PayPal; you can pay with your credit card on PayPal. Most of the Credit Cards are accepted.

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Shipping

We ship worldwide & use expedited international insured shipping service. If you have special shipping requests please mention it when you checkout and we will be happy to apply. Our products are shipped from Israel and produced on demand (after order + payment). Please allow 14 to 21 days for production & handling before the shipment. We ship worldwide with no extra charge = Free worldwide shipping.


Customs & Taxes

Customs & Taxes Customs and import duties may be applied to International orders upon the shipment reaching its destination. Shipping laws are different and vary from country to country. It is the recipient’s responsibility to check with the local Customs office to verify whether the country to which it is shipped to charges customs fees for the import. The recipient is fully responsible for such charges and for complying with their country\'s laws, taxes, customs regulations and duties. Studio Itai Bar-On is not responsible for any delays or detains of product in Customs. 


Order confirmation

After you place your order, we confirm the order details and shipping address with you before we ship the product. Please make sure that you check your E-mail after your purchase and look for our updates on your delivery.


Warranty

24 months warranty for all of the electric components. Our Products get fully checked for functionality and quality before shipping. If the product gets to you severely damaged, we will gladly replace it after we are contacted and the original purchase is returned via reputable carrier of your choice with Delivery Confirmation. We take pride in designing high quality and unique products and offer an excellent customer service. We hope that you will be pleased with your order.


Refunds

All sales are final as each product is handmade and produced for you after you have placed an order, therefore we cannot cancel the order or issue a refund. If you are not 100% happy with your order we will do everything we can to make things right for you. Please exercise good judgment before placing your order and ask any questions you may have. We will respond promptly.


Privacy 

All the shipping details and information that we receive from you remains confidential. No one else has any access to your e-mail or information. The money transferred via PayPal is secured and we do not hold any access to your account details or means of payment at any time.

 


 

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